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The BFCM Index: three years of Black Friday performance, broken down by channel.

Explore the index

Layer 04 of 04

Action

Make it happen, safely

A decision only matters once it ships. The Action layer is where insight becomes change: automated rules, tasks, discussion and briefs, all with sign-off built in. Every change is logged, every change is reversible, and every conversation stays anchored to the number that started it. Our team reviews before anything goes live.

AutomationTasksCommentsBriefs
Layer 04 of 4
01Automation

Rules that run themselves.

Automated optimisations running around the clock, every change logged, every change reversible, every change checked by our team before it runs.

Pause underperformers, scale winners, rotate tired creative, cap daily spend, all ready to switch on. Each one is configurable and reviewed by our paid media team before it goes live.

Automation - preview
Rule: Auto-throttle on ROAS decayActive
Trigger
If ROAS drops 20% WoW
Daily - 09:00
Condition
AND spend > $5K / day
Evaluated on trigger
Action
Pause ad set
Auto-execute
Notify #growth
Slack + email
Triggered today
14
+3
Hours saved / wk
22h
Auto-mode
5/8
3 need review
Audit log
Today 09:02Paused Meta Broad - Low ROASsuccess
Today 08:58Notified #growth channelsuccess
Yesterday 09:00Checked ROAS - above thresholdskipped
Apr 23 09:00Paused Google Brandreverted
Apr 22 09:01Paused TikTok Broadsuccess
02Tasks

Work, where the work is.

Assign, track and complete marketing tasks with the team, attached to the exact metric or campaign they relate to.

Every task sits beside the metric or asset that triggered it, so when a campaign pauses, related tasks carry that context with them, no digging required to understand why.

Tasks - preview
Marketing Tasks5 open - 2 due today
In progress
2
2 high priority
Due this week
4
2 in review
Done last 7d
12
+50% velocity
ER-142
Review Q2 budget allocation across channels
> Meta Broad ROAS - 14% WoW
alertToday
ST
ER-141
Upload winter creative assets to Meta library
> Meta Creative Refresh
Today
AK
ER-140
Approve TikTok Shop - Klaviyo integration
> TikTok Ads
opportunityApr 24
JD
ER-139
Analyse Google PMax restructure results
> Google PMax - All Products
alertApr 25
ST
ER-138
Brief creative team on Q3 refresh
> Creative Strategy
Apr 29
AK
03Comments

Discussion, in context.

Threaded conversations on campaigns, creative and metrics, kept right next to the data that started them.

A comment on a dip in return sits on that metric, in that time window. Come back to it later and the chart is still there alongside the note, not a message floating with no context.

Comments - preview
Discussing
Meta Broad ROAS
1.4x-14% WoW
ST
Sarah T.2h ago
PMax ROAS jumped to 13.1x after the restructure. Should we push budget from Meta Broad into this?
AK
Alex K.1h agoreplied to Sarah T.
Agreed. I'd shift $500/day from Broad - it's been underperforming since the creative fatigued.
ER AgentAgent45m ago
Based on the last 14 days, reallocating $500/day from Meta Broad to PMax projects an additional $18.2K revenue per month at current conversion rates.
Sourced from:14-day pacing reportPMax forecastApr 21 insight
JD
James D.20m ago
Let's do it. Approve the shift and I will monitor for the next 48 hours.
Reply or @mention...
04Briefs

Briefs with approval built in.

Send a message, get a structured brief back in 90 seconds, reviewed by our team before it's approved and routed.

Each channel comes with its own brief template, sections for audience, objective, format and copy already in place. Starting from a blank page is optional, not the default.

Briefs -- preview
TikTokCreative Brief
TikTok UGC Series -- Unboxing
In Review
Format
9:16 Video -- 15s -- TikTok
Goal
Drive first-touch awareness. Target 18-34 F, beauty-adjacent interest clusters.
Hook
"Most people unbox it wrong..." -- pattern interrupt, no product shot in first 2s.
Audience
Cold prospecting -- exclude purchasers 180d. LAL 2% from HVC seed.
Deliverables
3 creator videos, 1 static fallback. Delivered in native 9:16 and 1:1.
CTA
Shop the drop -- link in bio
Approval
Alex K.
Creative Lead
Approved
Sarah T.
Strategy
Changes requested
James D.
Account
Approved
Client
Client Sign-off
Pending
Auto-saved -- 2m ago

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